7 Essential Services And Latest Updates At The Southeast Dallas Health Center You Need To Know In 2025
Contents
The Comprehensive Profile of the Southeast Dallas Health Center
The Southeast Dallas Health Center is a key component of the Parkland Health & Hospital System, designed to bring world-class medical services directly to the community, reducing the need for residents to travel to the main Parkland Memorial Hospital campus.Center Location and Key Details
- Primary Operator: Parkland Health & Hospital System
- Main Address: 9202 Elam Road, Dallas, TX 75217
- Main Phone Number: (214) 266-1500 (General/Women's Center)
- General Operating Hours: Monday – Friday, 8 a.m. – 5 p.m. (Hours may vary by service, such as the Women's Health Center or Acute Response Clinic)
- Key Components: General Health Center, Women's Health Center, Acute Response Clinic, and co-located Metrocare Mental Health Clinic.
The Newest Addition: Metrocare Elam Family Mental Health Clinic
One of the most significant recent developments in the Southeast Dallas healthcare landscape is the opening of the Metrocare Elam Family Mental Health Clinic. This facility, located at 9209 Elam Road, addresses a major service gap, often referred to as a "mental health desert," in the area. Metrocare is the largest provider of mental health and developmental disability services in Dallas County. The new clinic, which opened its doors in December 2024, is a critical resource for individuals, children, and families. The clinic offers a wide array of specialized mental health services, including:- Individual and Group Therapy
- Crisis Intervention Services
- Psychiatric Services and Medication Management
- Care for Children, Teens, and Adults with Mental Health and Developmental Disabilities
A Deep Dive into Parkland's Essential Medical Services
The Parkland Southeast Dallas Health Center is designed to be a one-stop shop for continuous, comprehensive medical care, moving beyond just episodic treatment. The center provides specialized care across the lifespan, from pediatric to senior health.1. Primary and Preventive Care for All Ages
The core mission of the center is to provide routine and preventive healthcare. This includes services vital for maintaining long-term wellness and catching diseases early. Key primary care services include:- Routine Physical Examinations and Annual Check-ups
- Immunization Clinics (often in partnership with Dallas County Health and Human Services - DCHHS)
- Management of Chronic Conditions (e.g., diabetes, hypertension, asthma)
- Pediatric Care, including well-child visits and sick visits
- Geriatric Care for seniors, focusing on complex health needs
2. Specialized Women’s Health Services
The Southeast Dallas Women's Health Center operates as a dedicated facility, providing critical care tailored specifically to women’s needs. This center is a vital resource for reproductive and maternal health. Services offered include:- Prenatal and Postpartum Care
- Family Planning and Contraceptive Counseling
- Well-Woman Exams, including Pap smears and pelvic exams
- Screening and Diagnostic Mammography (Ancillary Service)
3. On-Site Ancillary and Diagnostic Services
To ensure continuity of care, the center houses several essential diagnostic and support services that eliminate the need for patients to travel to a hospital for basic tests. These services include:- Laboratory Services for blood work and specimen collection
- Radiology and Imaging, including mammography
- Patient Financial Services (PFS), assisting patients with payment plans and financial counseling
Innovative Public Health Programs and Partnerships
The Southeast Dallas Health Center and its parent organization, Parkland Health, are deeply involved in broader public health initiatives that impact the entire region. These programs demonstrate a commitment to community wellness that extends beyond the clinic walls.4. The Pediatric Asthma Surveillance System (PASS)
In a groundbreaking partnership, Dallas County Health and Human Services (DCHHS) collaborated with Parkland Health and the Parkland Center for Clinical Innovation to launch the Pediatric Asthma Surveillance System (PASS). This interactive dashboard allows Dallas County residents and health officials to:- Monitor data on pediatric asthma risk factors
- Track how vulnerable specific ZIP codes are to high asthma rates
- Utilize data to advocate for targeted asthma interventions in high-risk areas, a critical need in communities like Southeast Dallas
5. Diabetes and Chronic Disease Management
Given the high prevalence of chronic diseases in the Dallas area, the center places a strong emphasis on specialized disease management. The Parkland Diabetes program, for example, has dedicated hours and resources to help patients manage their condition. Comprehensive care for hypertension and other cardiovascular diseases is also a major focus.6. The Acute Response Clinic (ARC)
For adult patients who require follow-up care for acute illnesses or injuries but do not need a full emergency room visit, the Southeast Dallas Health Center operates an Acute Response Clinic (ARC). This service is designed to manage urgent, non-life-threatening conditions and is typically available by referral only, helping to reduce unnecessary emergency department usage and improve patient flow.7. Mental Health and Developmental Disability Care
While the Metrocare Elam Family Mental Health Clinic handles the bulk of specialized mental health services, the Parkland Health Center itself is a satellite clinic for mental health and developmental disability care. This partnership ensures that patients receiving primary care can be seamlessly screened and referred for specialized psychiatric and counseling services, integrating physical and mental healthcare for a holistic approach. The continued operation and expansion of services at the Southeast Dallas Health Center, coupled with the new Metrocare Elam Family Mental Health Clinic, ensures that residents have access to a full spectrum of integrated health services, making it an indispensable resource for the community in 2025 and beyond.
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