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15 Critical Elements: The Ultimate New House Defect Report (Snagging List) You Must Use Today

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The process of taking over a brand new house can be overwhelming, but your most powerful tool is a meticulously detailed Defect Report, often called a Snagging List. As of December 25, 2025, modern construction standards demand a level of scrutiny far beyond a simple visual check. A proper report is the official document that legally binds the developer to fix all identified issues during the crucial Defects Liability Period (DLP), ensuring your investment meets the promised quality and construction specifications. This comprehensive guide breaks down the "contoh report defect rumah baru" (example of a new house defect report) into 15 essential, non-negotiable elements. By following this structured approach, you will transform a casual inspection into a professional audit, significantly increasing the speed and success rate of defect rectification by the developer or contractor.

The 15 Non-Negotiable Components of a Professional Defect Report

A successful Defect Report is not just a list of problems; it is a structured document that provides all the necessary data points for the developer's rectification team (Contractor) to act immediately and without dispute. These components form the "biography" of the defect and the reporting process, establishing clear accountability.
  1. Project and Unit Identification: Full name of the development, unit number, block/tower, and floor (e.g., "The Grand Residence, Unit 12A").
  2. Inspection Date & Time: The exact date and time the defect was observed, establishing a timeline within the Defects Liability Period (DLP).
  3. Report Preparer/Inspector: Name and contact details of the person conducting the snagging (Buyer, Professional Snagger, or Architect).
  4. Defect Location (Specific): Precise location within the unit (e.g., "Master Bathroom, Wall A, near the shower mixer" or "Living Room, Ceiling corner next to AC vent").
  5. Defect Description: A clear, concise, and objective explanation of the issue (e.g., "Horizontal crack, approximately 30 cm long" or "Cabinet door misaligned by 5mm").
  6. Defect Category: Classification of the defect (e.g., Structural, Workmanship, Material, or Design).
  7. Severity Rating: Prioritization of the defect (e.g., Minor/Cosmetic, Moderate/Functional, or Critical/Structural).
  8. Photo Evidence (Mandatory): High-resolution photographs showing the defect clearly, often with a scale or pointer for context.
  9. Video Evidence (Optional but Recommended): Short video clips for functional defects like a leaky pipe or a non-flushing toilet.
  10. Reference to Specification: If possible, mention the part of the Sales & Purchase Agreement (SPA) or building specification that was violated (e.g., "Paint finish does not match the 'Dulux Pentalite' spec").
  11. Proposed Rectification: A brief suggestion on how the defect should be fixed, which aids the developer’s planning.
  12. Developer's Acknowledgment Signature: A dedicated space for the developer's representative to sign and acknowledge receipt of the report.
  13. Rectification Due Date: A mutually agreed-upon date for the completion of the repair work, as stipulated in the handover terms.
  14. Rectification Status: A column to track the progress (e.g., "Pending," "In Progress," "Rectified," "Re-Snag Required").
  15. Buyer's Final Sign-off: The final confirmation that the buyer is satisfied with the completed repair work.

Decoding the Four Categories of Common New House Defects

Understanding the types of construction defects is crucial for drafting an effective report, as it helps in prioritizing issues and assigning legal liability under local regulations like Indonesia's Law No. 2 of 2017 on Construction Services (UU No. 2/2017). Defects are generally grouped into four main categories.

1. Workmanship Defects (The Most Common)

These are the most frequently encountered "snags" and relate directly to the quality of execution by the contractor. They are typically cosmetic or minor functional issues that occur due to carelessness or rushed work.

  • Finishing Flaws: Sloppy paint jobs, uneven tile grout, crooked molding, poorly fitted cabinetry, or scratched glass/window frames.
  • Door and Window Issues: Doors that jam, windows that do not seal properly, squeaky hinges, or misalignment.
  • Plumbing Fixtures: Leaky taps, slow drainage, or incorrectly installed shower mixers.

2. Material Defects

Material defects occur when the materials used are sub-standard, damaged, or not compliant with the specifications outlined in the Sales and Purchase Agreement (SPA).

  • Cracked Tiles: Tiles with hairline cracks or chipped edges, indicating poor material quality or incorrect installation.
  • Faulty Equipment: Non-functional electrical sockets, switches, or built-in appliances supplied by the developer.
  • Premature Deterioration: Paint that peels off or plaster that crumbles shortly after handover.

3. Design Defects

These are more serious and originate from errors in the architectural or engineering plans, not the construction itself. They can lead to major functional problems.

  • Inadequate Drainage: Poor slope on the balcony or car porch causing water pooling.
  • Insufficient Ventilation: Lack of proper airflow in bathrooms or utility rooms, leading to dampness and mold.
  • System Failures: HVAC (Heating, Ventilation, and Air Conditioning) systems or electrical layouts that are improperly sized or designed for the unit's load.

4. Subsurface and Structural Defects (The Most Critical)

These defects are the most critical, often hidden, and can compromise the long-term safety and integrity of the building. They are usually related to the foundation or load-bearing elements. In Indonesia, liability for structural failure can extend for up to 10 years under certain regulations.

  • Foundation Cracks: Significant cracks in the foundation or basement walls that are wider than hairline.
  • Water Intrusion: Leaking roofs, dampness on external walls, or seepage through the building envelope, which can cause significant hidden damage.
  • Improper Framing: Misaligned or improperly installed support beams and columns.

Navigating the Defects Liability Period (DLP) and Handover Process

The Defects Liability Period (DLP) is the crucial window, typically 6 to 12 months from the date of handover, during which the developer is legally obliged to remedy any defects identified by the homeowner. This period is your only guaranteed time to secure free repairs.

The Three-Step Defect Reporting Protocol

To maximize the effectiveness of your Defect Report and ensure compliance, follow this protocol:

  1. Initial Snagging Inspection: Conduct a thorough inspection immediately upon receiving the keys (handover). Use a detailed checklist (snagging list) that covers every area of the house, from the car porch to the roof. Document everything, no matter how minor, using the 15-point report structure.
  2. Formal Submission: Submit the complete, signed Defect Report to the developer's customer service or property management office. Ensure you receive an official acknowledgment receipt with a date stamp. This date is critical, as it starts the developer's clock for rectification.
  3. Re-Snagging and Final Sign-off: Once the rectification work is completed, conduct a second inspection (re-snagging). Verify that all defects have been fixed to an acceptable standard. Only sign the final rectification form (Buyer's Final Sign-off) when you are completely satisfied. If the fix is unsatisfactory, the defect is marked as "Re-Snag Required" and the process repeats.

Key Entities and Terms for Topical Authority

To demonstrate a comprehensive understanding of the new house handover process, familiarize yourself with these essential entities and terms:

  • Defects Liability Period (DLP): The warranty period for defects.
  • Snagging List / Punch List: The formal defect report document.
  • Handover Process: The official transfer of property keys and legal documents from the Developer to the Buyer.
  • Developer (Pemaju): The party responsible for the project and for rectifying defects during the DLP.
  • Contractor (Kontraktor): The party executing the repair work.
  • Structural Integrity: The safety and stability of the building's main framework.
  • Building Envelope: The physical separation between the interior and exterior (walls, roof, windows, doors).
  • Water Intrusion: Unwanted water entering the building (a common critical defect).
  • Hidden Defects (Cacat Tersembunyi): Defects not visible upon reasonable inspection, for which the seller may still be liable after the DLP.
  • Building Codes (Peraturan Bangunan): Local standards and laws that construction must comply with.
  • Construction Service Law (UU No. 2/2017): Indonesian law governing construction quality and liability.
  • Government Regulation 22/2020 (GR 22): Implementing regulation detailing liability for building failure.
  • QLASSIC / CIS 7 CIDB: Quality assessment system used in some regions to measure construction workmanship quality.
  • As-Built Drawings: The final set of construction drawings showing the actual condition of the completed house.
  • Home Inspector / Professional Snagger: Third-party expert hired to conduct the defect inspection.
  • Subsurface Issues: Problems related to soil, foundation, and grading.
  • Joint Inspection: The walkthrough conducted by the Buyer and the Developer's representative.

By utilizing a structured, 15-point defect report and understanding the legal context of the Defects Liability Period, new homeowners can effectively protect their investment and ensure their property is delivered to the highest possible standard.

15 Critical Elements: The Ultimate New House Defect Report (Snagging List) You Must Use Today
contoh report defect rumah baru
contoh report defect rumah baru

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